LIMITED WARRANTY POLICY
Mighty Mite® guitar products (each, a “Product”) are a registered brand of Westheimer Corporation (the “Company”). Each Product is warranted to the original consumer purchaser to be free of defects in materials and workmanship under normal use and service for a period of one (1) year from the date of purchase.
Your complete satisfaction is very important to us. In the unlikely event that your Mighty Mite® product requires service, our in-house representatives will be happy to try and resolve any issue you may have.
If the Product fails to function properly due to defects in materials or workmanship during the applicable warranty period, the Company, at its option, will repair or replace the Product, with no charge for labor or materials. This warranty applies only Product sold and delivered within the USA by an authorized Mighty Mite® Dealer. To claim under this warranty, the original consumer purchaser must provide proof of original purchase of the Product. This warranty applies to the original consumer purchaser only, and is not assignable or transferable under any circumstances.
VALIDATE YOUR WARRANTY:
In order to validate the warranty, the original purchaser must complete and return the Product Registration Form within 10 days following the original date of receiving your Product. Printable version of Product Registration Form is also available. Please retain your original sales receipt as proof of purchase. If you need to file a warranty claim in the future, you will need to send in a copy of your receipt at that time (please see instructions below).
Except as specifically provided in this document, there are no other warranties, expressed or implied, including, but not limited to, implied warranties of merchantability or fitness for a particular purpose. In no event shall Company be liable for loss of profits or incidental, indirect, special, consequential or other similar damages arising out of any breach of warranty or other obligation contained in this document. The warranty contained herein shall not apply if the Product has been damaged by alteration, misuse, accident, neglect or use with unauthorized attachments. COMPANY’S LIABILITY AND YOUR REMEDY FOR DAMAGES AGAINST COMPANY SHALL NOT EXCEED THE AMOUNT OF THE PURCHASE PRICE OF THE APPLICABLE PRODUCT.
TERMS OF WARRANTY SERVICE:
Warranty service and repairs are to be made only at the Company authorized facility. Unauthorized repairs will void this warranty. The customer must contact Company to obtain a Return Merchandise Authorization (RMA) Number before delivering the Product to Company, freight prepaid. Any Product which, in Company’s opinion, shows evidence of being used or installed contrary to manufacturer’s instructions, and/or subjected to improper handling, packaging, or shipping by the customer will not be eligible for repair or warranty consideration.
Product repaired under warranty at the Company facility will be returned to the customer via UPS ground freight, prepaid by Company to any location within the continental United States. Any Product returned to Company that is not covered by the terms of this warranty will be serviced only after payment is arranged.
Fender® style necks: Mighty Mite® is not affiliated with Fender® and no Fender® warranty applies.
HOW TO OBTAIN WARRANTY SERVICE:
Click here to register your Product and get the latest news.
RETURN AND EXCHANGE POLICY
Mighty Mite® (“Website”) is a registered brand of Westheimer Corporation (the “Company”).
If you ordered from Website and are not completely satisfied with our product, you may return it for a refund or exchange subject to the following terms and conditions:
Do not destroy any packing material (including the carton) until you have checked for shipping damages. Product shipped from Website has been properly packed; shipping damage shall not be the responsibility of Company to bear.
Should you find shipping damage:
Failure to report damage within 48 hours will delay the damage claim process. Refunds cannot be processed until the claim has been approved by the carrier.
THIRD PARTY ORDERS:
If you purchased our product from somewhere other than www.MightyMite.com you must contact the seller for any damages, returns, exchanges or refunds. Company cannot process damage claims, refund or exchange product that you purchased from a third party vendor.
Make sure you ordered the correct product.
Sales and Closeout Product Policy:
Any product on this Website marked as Sale, Closeout , or “As Is” Product are final sale,, return and exchange policy does not apply. Purchase these products at your own risk.
If you order it’s not what you expected, as long as there are no alterations or mishandling of the product, we may exchange it for equal or higher priced singular product. Fill out the Return Merchandise Authorization (RMA) request.